Effective communication with potential buyers is essential. Here’s how to do it:
- Timely Responses: Respond to inquiries promptly to show professionalism.
- Clear and Polite: Be clear in your communication, answer questions, and maintain a polite and respectful tone.
- Set Expectations: Explain what buyers can expect from your services, including the process and timeline.
- Use Fiverr Messaging: Keep all communication within Fiverr’s messaging system for security and transparency.
FAQs:
Q1: Can I communicate with buyers outside of Fiverr’s messaging system? A1: Fiverr strongly discourages communication outside of their platform to protect both buyers and sellers. It’s best to keep all interactions within Fiverr.
Q2: What should I do if a buyer asks for a custom order or additional services? A2: You can create custom offers for buyers with unique requests. Ensure that you use Fiverr’s official tools to create and manage these custom orders.
Q3: How should I handle inquiries from potential buyers who don’t end up placing an order? A3: Be polite and helpful in your responses. Even if they don’t order immediately, a positive interaction can lead to future business.